Privacy Policy

Effective Date: 2025-03-25

Company: G2S Apps

This Privacy Policy explains how G2S Apps ("we," "us," or "our") collects, uses, and protects your personal information when you use Bills (the "Service").

By using Bills, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Account Information

When you sign up for Bills, we collect your name, email address, language preference, and other basic details necessary to create and maintain your account.

1.2 Uploaded Financial Data

You may manually import financial transactions via OFX or CSV files. This data may include transaction dates, descriptions, amounts, categories, account names, and associated metadata.

1.3 Bank Integration (Pro Tier)

If you subscribe to the Pro tier and choose to connect your bank accounts, we access your financial data through our third-party provider Plaid. Through this integration, we may collect information such as:

Account balances and transaction history
Bank account names and numbers
Financial institution information
Transaction categorization data

We do not store your bank login credentials. All banking data access is handled securely via Plaid's encrypted connection.

1.4 Accountant Referral Access

If you registered via a referral link from an accountant, your transaction data will be automatically shared with them to facilitate their services. You may revoke this access by contacting us at support@g2s.app.

1.5 Usage and Analytics Data

We collect information about how you use our Service, including:

Pages visited and features used
Time spent in the application
Error logs and performance data
Device and browser information

2. How We Use Your Information

We use your information to:

Provide and maintain the Service: Process transactions, generate reports, and enable core functionality
Improve user experience: Analyze usage patterns to enhance features and performance
Customer support: Respond to inquiries and provide technical assistance
Communication: Send important updates, security notifications, and service announcements
Accountant collaboration: Share data with designated accountants (when applicable)
Compliance: Meet legal and regulatory requirements
Security: Detect and prevent fraud, abuse, and security threats

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Sharing and Third Parties

3.1 Service Providers

We work with trusted third-party service providers to operate our Service:

Plaid: For secure bank account connections and transaction imports
AI providers: For transaction and file categorization services to help automatically organize your financial data
Cloud hosting providers: For secure data storage and processing
Analytics services: For understanding usage patterns and improving the Service
Payment processors: For handling subscription payments

These providers are contractually bound to protect your information and use it only for the specific services they provide to us.

3.2 Accountant Access

If you signed up through an accountant's referral link, your financial data is automatically shared with that accountant to enable their professional services. This sharing includes:

Transaction data and categorizations
Account balances and summaries
Reports and financial statements generated within the Service

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as court orders or government requests.

4. Data Security

We implement robust security measures to protect your information:

Encryption: All data is encrypted in transit and at rest using industry-standard protocols
Access controls: Strict role-based access to your data within our organization
Regular audits: Ongoing security assessments and vulnerability testing
Secure infrastructure: Use of enterprise-grade cloud services with built-in security features
Data backup: Regular, secure backups to prevent data loss

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to following industry best practices.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Specifically:

Account data: Retained while your account is active
Financial data: Retained for up to 7 years after account closure (for tax and legal purposes)
Usage analytics: Anonymized data may be retained indefinitely for product improvement
Support communications: Retained for 3 years after resolution

You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can access, update, or correct your account information directly within the Service or by contacting us.

6.2 Data Portability

You can export your transaction data in standard formats (CSV, OFX) at any time through the Service.

6.3 Deletion

You can request deletion of your account and associated data. Note that some information may be retained for legal or regulatory requirements.

6.4 Accountant Access Control

You can revoke accountant access to your data at any time by contacting support@g2s.app.

6.5 Marketing Communications

You can opt out of non-essential communications through your account settings or by following unsubscribe links in emails.

7. International Data Transfers

Bills is operated from Canada. If you are accessing the Service from outside Canada, please be aware that your information may be transferred to and stored on servers located in Canada and other countries where our service providers operate.

By using the Service, you consent to such transfers in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Displaying a notification within the Service

Your continued use of the Service after such notification constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

📧 support@g2s.app

For data protection inquiries, please include "Privacy Policy" in the subject line of your email.